Premier Subaru
Dealership Sales Review
This review is long overdue, but here it is: I moved here from NYC and never owned a car before. In March of this year I had to buy my first car. My brother had great experiences purchasing his in April 2021 and December 2022, so we returned to Premier Subaru to search for mine. Matt was our salesman and Phillip helped with the financial component. I purchased an Impreza sedan on a Saturday in March. After "running some numbers" we changed our minds and contacted the sales team, who were very quick to respond during the weekend and understanding of the situation. On Monday we returned to the dealership and found the car I wanted; my Subaru Crosstrek. Phillip did the financial paperwork all over again (sorry for the added work, Phil!), but we were met with nothing but the utmost patience and professionalism throughout the entire process by everyone at the dealership. I drove my first car home the same day. The next morning, Matt called me to check-in and see how the ride home in my new car went. The staff at Premier Subaru make high quality customer service look easy - they treated us like family and we are truly grateful. My family and I will return for our future vehicles, and recommend Premier Subaru to anyone looking to buy/sell their vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes