Branhaven Chrysler Jeep Dodge Ram
Dealership Sales Review
Without doubt the WORST dealership I've ever had the misfortune to deal with. [non-permissible content removed] of the first degree! Claimed a credit issue when in fact they lied. Told me my score was 630 when I checked it was 765. Turned in the credit application on a Thursday and set up a delivery on the following Monday. Waited all day Monday until after I had turned in my lease early to another dealership. When I showed up for delivery of my new car they kept me waiting even longer, past my appointment so as to put me in a position where I had no other alternative than to agree to the deal they proposed. The finance manager ambushed me and the eleventh hour to try and bump my payment an additional $80 per month, plus they wanted an additional $1,500 down. They had all day to discuss this with me but waited till the last minute to inform me of this bogus situation. Fortunately for me (and them) I was able to get my old car back. I've been in the car business for many years and found this to be the most reprehensible and under handed dealership I have ever encountered. Essentially they tried to stick me for an additional $3,500! The business manager is [non-permissible content removed] and not to be trusted. Claimed he couldn't talk about payments over the phone but made no effort to let me know there might be an issue! BUYER BEWARE! EVERYTHING you would expect from a sleazy car dealer! To bad there aren't (-) stars for ratings!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No