Schaller Subaru
Dealership Sales Review
Classic Sleazy car salesmen. Don’t buy a car from this dealer or their branch in Berlin. Classic bait and switch - I called about availability of a specific car I wanted to test drive. Because there was only a stock photo I asked the guy who answered the phone some questions about the car. He put me on hold and when he return he said “yes, I just checked the car, it has...(what I asked about)” I called back shortly after to make the test drive appointment for the same day. I called again when I was running late. They confirmed the car I was coming to drive and said “no problem. We’ll have it waiting for you outside”. When I got there the general sales manager greets me and took me inside. Introduced me to the guy who would take me for a ride. We get to a table to sign me in and suddenly the manager realizes “oh! That car JUST sold. They’re signing the paperwork now.” I could read him and immediately knew what was up. Blah blah blah... long story short. LIES. I asked to see the car. Suddenly he needs clarity on the car I made an appointment to see - after speaking with THREE people about that car. I tell him AGAIN. And he remembers that car has a blown transmission. Then, he wants to show me other cars. NO. I wouldn’t buy a car from this dealer if it was $1. The car with the blown transmission is still on their website - FIVE days later. (as of this writing - now 2 weeks and the car is still listed). I would not trust a car from them. New or used. How they do one thing, they do all things.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No