Schaller Subaru
Dealership Sales Review
Agreed to purchase a used vehicle. during the process we told them that we had been approved for an auto loan from our credit union and all we needed was a PO from Schaller and the bank would cut a check.. The sales manager stated that was good because they work directly with our credit union. They gave us some paper work stating that the credit union needed us to fill it out so the funds could be transferred. As things progressed we discovered that the dealership had applied for a loan to our credit union on our behalf. Once we found this out we called them on this shady practice. Once we informed them that we wanted to deal directly with our credit union they became very unresponsive for getting the information to the credit union. We discovers that they get a commission from the credit union on every loan they process. If you purchase a car from here be VERY careful of what they tell you and don't trust anything they say.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes