AutoNation Honda 104
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Dealership Service Review
service Rating
Good Service Team
Written byon 09/28/2023
We have (2) 20 yr old Honda Pilots. On separate occasions we had each one diagnosed for possible issues. Two different service reps: Crystal and Morgan. Both made me feel that I was getting personal attention and each explained everything carefully. Options for work to be done were gone over. Time of work estimates were totally reasonable. I was pleased that there weren't a bunch of items suggested that might seem like "selling up". Any discounts available were applied to the final totals. And Roberto is an EXCELLENT mechanic. He is candid, honest, and explains in lay terms. With both cars, our issues were addressed and we left feeling confident in our vehicles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Harrick Newman on 10/01/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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