AutoNation Honda 104

Overall positive sales experience. I worked with Luis and Kimber and both were great to work with. Luis was low pressure but patient with me, and Kimber explained all of the financing extremely throughly. No pressurey sales tactics were used and they were willing to oblige in my request for quotes before coming in. Out the door price matched the quote precisely, no add ons were pushed. On the sales and financing side I was pleased with the experience. The detailing and presentation of the vehicle left much to be desired however. After initially viewing the car I pointed out a ton of soap residue under the spare tire from the detailing and asked for it to be re detailed before purchase. After bringing the vehicle home and a second “detail”, I’ll be spending my weekend afternoon cleaning out the rest of the dried soap. I was also sent home with half a tank of gas and a bad windshield wiper in the back with and “I owe you”. Not deal breakers, but also not shining in terms of overall attention to detail from the dealership. I did receive a number of baity looking “final notice” documents about “transfer of factory warranty” in the mail without identification of who they were from post purchase, so I assume my info was passed to a third party extended warranty company. Have not received DMV paperwork or the windshield wiper so cannot speak to paperwork processing or follow through of the dealership.