EchoPark Automotive Denver (Thornton)
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Dealership Sales Review
sales Rating
Customer service
Written by 01/23/2025
onSalesman was cool. They did however swear up and down I needed a few warranties that I already found through my own sources and almost wouldn’t let me leave without them. The manager talked over me and said he just wanted to make sure what I was told 10 times was clicking… Wasn’t very happy with the closing experience. Was also told I was going to get $20 of gas and my wife hopped in the car with 63 miles left. Overall probably wouldn’t come back. Update January 2025: I can safely say the team did a great job of addressing all issues and concerns i had with my experience. Very please to know that they take customer service seriously.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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Elizabeth Hernandez on 01/25/2025
Dealer Response
Thank you for bringing this to our attention We value your feedback and always strive for exceptional customer service. Thank you for giving us the opportunity to make things right. We hope to have the chance to serve you again in the future.
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