AutoNation USA Denver Broadway
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Dealership Service Review
service Rating
No service
Written byon 11/09/2022
The car I purchased showed a check engine light the second day of ownership. Took it to the dealer and they diagnosed it as a recurring fault. Sent me to a BMW dealer who originally cleared the engine light. Service manager at Autonation said he would follow up with me. It is now 8 days later and I can’t get anyone at Autonation Broadway to answer the phone. The BMW dealership fixing the car cannot get them either. Absolutely horrendous service and follow up. I don’t recommend this dealer for anything, not even sales if their customer service is the poor.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Abbott Carter on 11/18/2022
Dealer Response
Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (720) 909-6615 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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