AutoNation Dodge Ram Broadway
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Dealership Service Review
service Rating
Express Lane
Written byon 06/23/2023
I would not call it the Express Lane. I was there 2+ hours. When my car was ready, the hood was not latched and the plastic wrap and floor paper still in the car. My service coordinator was great, friendly, apologetic for the wait. I am a long term customer, glad to see familiar faces still there. I would recommend more staff. I’ll be back again to see if I just hit a bad day for staffing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Rose Schmidt on 06/27/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (720) 842-7793. We hope to hear from you.
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