Mike Ward Maserati of Denver
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Not honoring the We Owe as Promised as of yet
Written by 05/20/2016
onPurchase a used vehicle from Mike Ward in May 2016. The salesman was absolutely outstanding. Negotiations were made and contract SIGNED. We were given a "We Owe" for $400.00 when the deal was funded. Since then the deal has been funded, Have not seen a check for $400.00 as promised on the We Owe sign by finance manager. I have contacted the dealership and they said they made a mistake and sent in my $400.00 to the payoff of the previous vehicle.. They have been less than helpful on a contracted signed "We Owe" Im going to contact the Local Media "Problem solvers" from Fox 31 News to look into the transaction, and try to get some resolution to something promised and nothing delivered.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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mwmaserati on 04/20/2017
Dealer Response
I am sorry it took us so long to live up to what we promised. As a new store this mistake was part of our learning curve. Thank you for your business and I hope you are enjoying your truck.
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