Mike Ward INFINITI

Originally went though Carsdirect. I was disappointed that I had to submit my name and email address to get an actual quote - and this was passed on to 3 dealers who quickly called me instead of just sending the quote I asked for. I told all 3 I was just looking for an email quote right now. Chad M at Mike Ward was the only one who actually put numbers down in and email and sent it to me. The rest wanted me to come in 1st. And I am still getting residual calls and emails over a week later. I did my homework with Edmunds and Kelly and know their price was a tiny bit high and they gave me less than my trade was worth - but everyone has to eat, right? Also, I would have had to take too much of my time selling my car privately and they deserve to make a little doing this for me. Even the finance guy who offers the extras did so in a low pressure, pleasant fashion. I did not want to have a good cop/bad cop (salesman/sales manager) - and an incredulous attitude from a the finance guy when you passed on the extras experience. Mike Ward Infiniti was the opposite of this. They were professional and courteous throughout the transaction. Thank you! They had a very nice facility and if they were closer to my home or office - I would probably consider doing my service there as well. Could I have spent a few dollars less by going back and forth with sales managers and quibbling over trade in values and retail values, what a great deal this was and blah blah blah blah blah blah...? Probably ...a little. But life's too short and they gave me a fair price - it was very straight forward and what buying a new car should be!