Skip to main content

Mike Ward INFINITI


1800 Lucent Ct, Highlands Ranch, CO 80129 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Shady Bunch!
Written by kathrynp on 11/07/2011
updated 07/14/2025

I had a terrible experience with this dealership! Be very careful in dealing with them. I had 3 sales people all working on the sale of one car. One told me mechanical work had been done at dealership, however no paperwork available to show this. Another posed as a manager but was not. They lied about delivery of the car. Worst of all, I later found out from my insurance agent that they posed as an attorney to attempt to find information about my insurance settlement, so they could see how much money I had for financing. My insurance agent is filing a formal complaint. I bought my car elsewhere and was very happy I chose to leave! I was stunned they were so un-professional and without scruples. I would not recommend anyone do business with this bunch!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.