AutoNation Subaru West
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Dealership Service Review
service Rating
Exceeded expectations
Written byon 01/09/2023
Subaru West in Golden exceeded my expectations. I had my 2017 Outback towed there because it wouldn’t start even with a new battery. It turned out that the NEW battery was bad. The service team took out the battery for me so that I could take it to Costco to get a replacement. I brought them the second new battery, and they put it in for me, tested everything out and updated the electronics control software. They also fixed a leak in my windshield washer system and ordered a new cargo area cover. Because I have an extended warranty, it was all covered, and there was no charge.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Kevin Smith on 01/11/2023
Dealer Response
Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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