AutoNation Subaru West
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Dealership Service Review
service Rating
not great
Written byon 01/02/2021
terrible customer service - called 6 times before a person actually answered the phone! did not fix the issue with car. Tried to charge me for oil change i had prepaid when purchasing car. "found" questionable issues
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Review Responder on 01/13/2021
Dealer Response
Hello Dawn, we are disappointed to learn of your experience here at AutoNation Subaru West, but will take this opportunity to improve. If you'd like, please contact our General Manager at (303) 578-6120. We'd appreciate the chance to make your experience a positive one.
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