AutoNation Subaru West
Back to Service Reviews
Dealership Service Review
service Rating
Service
Written byon 12/21/2020
The staff was courteous and the place was clean . However it seem as they were to busy to really listen to our concerns about the problem with our car. It was like they wanted to sell other items such as battery and recalls more than fixing the problem, which I think still exist.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 2 comments
Sort by:
Cozet Joyner on 01/22/2021
Dealer Response
Thank you, Usaroof, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6120. We hope to hear from you.
ReportReview Responder on 01/13/2021
Dealer Response
Hi, we regret to hear that you are displeased with your recent experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon.
AutoNation Subaru West
Report