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AutoNation Subaru West


16351 W Colfax Ave, Golden, CO 80401 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (17) No (1)
Service Rating
Recommend:
Yes (4) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Failure to fix radio they installed on my 2018 Subaru Legacy/
Written by George 1 on 08/18/2019

Auto Nation West on W. Colfax installed a defective satellite radio, and WILL NOT fix it after I notified them several times!Also, they WILL NOT install the "free" Map Update that Subaru states that Subaru will pay for! DO NOT DO BUSINESS WITH AUTO NATION WEST!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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AutoNation Subaru West on 09/04/2019
Dealer Response
George, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (303) 578-6120 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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