AutoNation Subaru West
Dealership Sales Review
We visited Go Subaru West based on an add in the paper for a 2008 Subaru Outback X. The add stated specific lease terms and a specific car. When my wife and I visited the sales person informed us that he car was the base model and that we might want to look at other models. We don't mind the base model and said we were here to secure the model in the add. We drove the vehicle and liked it and the sales person. The trouble started once we got to financing. We were trading in another Subaru that we owed less on then KBB trade and we were willing to just trade it in for no profit. We just wanted to role the down payment money into the lease. The finance guy came out to talk to us and tried to down play the trade and talked about trying to get us a deal. By that time we had to go pick up our kids and asked if they would call us on the final price and that we would come in that night and pick up the car. When the finance person called that afternoon the $189 a month lease with $2000 down for 36 months had ballooned to $336 a month for 39 months for that car or $342 for the nicer car. This was before taxes. I asked him how a car I was going to pay $8,804 for had turned into a car I would have to pay $13,10 for three extra months. It seemed a steep interest rate on the down payment money. He said that he hadn't realized that I knew about the newspaper deal, though it was on the table when we talked, and that those adds were to get customers in but he didn't like to sell those cars because they lost money on them. I was floored. He said he would come down to $279 a month with nothing down. I told him I would have to think about it. I called Mike Shaw Subaru that Monday and they gave me the same price on the nicer car. I have had bad experiences with two GO dealerships now. I would STAY away from them at all costs.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No