AutoNation Subaru West
Dealership Sales Review
I bought a used car, that I was told had a 157 point inspection. It absolutely did not, I don't think anybody even looked at it. One of the headlights was out, which I didn't notice until the ride home at midnight because it took that long to finish paperwork. The android system in the vehicle was trashed, making it so I can't use the backup camera. It continually cycles through different modes, no way to stop it. They said they'd replace it, after a month of waiting for an appointment, the replacement they had was also faulty. The part is on back order, it's been 2 months since I bought the car and who knows when it'll be fixed. The service people are awesome, luckily, but the sales person never answered my calls or emails, he just handed the mess over to the service department. I do not recommend this location.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes