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AutoNation Subaru West


16351 W Colfax Ave, Golden, CO 80401 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (17) No (1)
Service Rating
Recommend:
Yes (4) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible Sales Team
Written by philote on 01/24/2012
updated 06/09/2025

The sales team Lied to me multiple times in the 45 minutes I was there. When I called them on their lies they got [non-permissible content removed] and hostile with me. A few of the lies I was told were; that my credit rating was 40 points lower than what it really was. They tried to use that to up a Loan interest for their profit. The reason I wanted a dealer loan was that Subaru was offering 1.9% apr for 60 months. The sales person "Eric" told me over and over that "no, Subaru was not offering 1.9% for 60 only 2.9% for 60". He guaranteed me that this was the case, until I called 4 other dealers. He then changed his tone and offered me 1.9% for 60 months. They also tried to cheat me on my trade in. Like I said before, when his tactics were not working he got very [non-permissible content removed](childish) and hostile. I ended up at Groove Subaru where the experience was much better, they did not lie to me once.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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