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AutoNation Subaru West


16351 W Colfax Ave, Golden, CO 80401 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (17) No (1)
Service Rating
Recommend:
Yes (4) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Bad General Management
Written by AutoNation Subaru Dealer Revie on 01/06/2021

Auto Nation Subaru Golden, Colorado General Manager= Brian Murphy In 2020 I was involved with 4 transactions at Auto Nation. 3 where new car purchases and 3 of the 4 where at Brian Murphys location. 2 were for my sons and one was for a 30 year friend. My experience would indicate that Brian Murphy is not a man of his word. He exemplifies everything bad that you hear about unethical, low integrity auto sales people from the old days. Most sales people today are just trying to make a living and “DO THE RIGHT THING”. Not Brian Murphy. Brian Murphy has owed me what is a small amount of money since Aug.31,2020. Most people let it go but he promised me that and it is the principal. His location has now taken my drivers license and personal info. twice to facilitate this. He refuses to “DO THE RIGHT THING” as promised and send it to me. AutoNation Corporate help line is of no, zero help. No one ever returns the call, they do not care and there is no resolution there. I believe that most AutoNations are trying to “DO THE RIGHT THING” however I would be hesitant to trust and expect that Brian Murphy at this location will do as he has promised. You can buy a Subaru or any vehicle anywhere. Just do not purchase it at this location while he is in charge.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Kristie Obra on 01/29/2021
Dealer Response
We regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (303) 578-6120 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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