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AutoNation Subaru West


16351 W Colfax Ave, Golden, CO 80401 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (17) No (1)
Service Rating
Recommend:
Yes (4) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
STAY AWAY! THE WORST DEALERSHIP IN DENVER!
Written by mcombs88 on 06/26/2011
updated 06/09/2025

This was my first, and last car dealership experience. This dealership has nothing but absolutely horrible customer service and incompetence. All employees, including the general manager, and especially finance director Mike Saacks are [violative content deleted]. First they scammed me $500(windshield protection and theft insurance) then they held my check for a month (to try and make a deal with their own bank, I assume) then they mailed the paperwork to the wrong address, then they forgot to endorse the check so my bank wouldnt cash it. And yet, through all of their mistakes, they continue to blame me. I am returning the car and would like some of my down payment back though of course, they refuse putting the blame on me. Please dont make the same mistakes I did, STAY FAR FAR AWAY! THE WORST DEALERSHIP IN DENVER!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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