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Dealership Service Review
service Rating
Work done properly after parts delay.
Written byon 01/04/2016
Had an "service engine" light come on. After considerable investigation the problem was diagnosed and corrected. The repair was delayed by a lack of the right part. However, I was given a very nice loaner vehicle and the repair seems to have solved the problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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64continental on 01/06/2016
Dealer Response
Thank you for the note. We are pleased to have worked hard to fix your vehicles issue. We are also glad to have not inconvenienced you while we acquired the right part in order to fix it right the first time. We look forward to your next stop here and hope to always exceed your expectations.
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