Groove Toyota

Bought a vehicle from this place a few weeks ago, since we purchased the vehicle, we can't get a hold of anyone. I emailed the finance guy with a question we had, he never responded. We called several times and were transferred to voicemail 5 times, even after requesting to be transferred to a live person. When we finally did get a hold of someone regarding a question we had, he was rude and did not seem concerned because he was not working with us on the sale. We did not get a response until we drove 45 minutes back down to the location and showed up in person. I've emailed the regional manager, with no response. I expect more from a regional manager. The vehicle was supposedly detailed TWICE and still had soda pop, dirt on the console & dog hair all over the back seats, so bad that we had to get it professionally cleaned ourselves! Not cool. I feel like it was blue skies and fluffy clouds until you sign the paperwork. Once you sign the paperwork, you're just a worthless annoying customer. After being lied to, ignored, and mistreated, I'll never shop here again. We would've returned the car and eaten the $400 restocking fee if it wasnt the best choice out of the 5 in Colorado. Bad bad business ethics.