AutoNation Chrysler Jeep Arapahoe
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Dealership Service Review
service Rating
Kept the car all day, did nothing
Written byon 07/01/2025
Dropped the car off for a recall, oil change, and an AC check at 9 am, was promised it would be done no later than 4 pm. I checked in at 3, and they told me they would need to keep it overnight to check the ac. I told them to skip that, because I needed my car, and then they admitted they had done nothing at all the entire day They had just taken my appointment, made me go all day without a car, and done nothing but park it on their lot. There are other Jeep dealers, this one is clearly poorly run, no reason to use this service department unless you absolutely have to.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Ivory Park on 07/04/2025
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 900-0794 to discuss what we can do to help.
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