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AutoNation Chrysler Jeep Arapahoe

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AutoNation Chrysler Jeep Arapahoe
9980 E Arapahoe Rd, Englewood, CO 80112 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.03 out of 5 stars (70)
Recommend:
Yes (21) No (8)
Service Rating
4.07 out of 5 stars (164)
Recommend:
Yes (91) No (25)
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Dealership Service Review

2 out of 5 starsservice Rating
Love my vehicle- hate the service department
Written by Abc123z on 11/21/2023
If it wasn’t for the love of my vehicle, I wouldn’t go back to this dealership or service center. For one specific issue, I have had to return my vehicle 6 times this year. Each time the solution did not work, or the parts were not in stock. This dealership/service department seems clueless and the capacity of which they turnover customers causes the experience to be that much worse.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gabi Porter on 11/22/2023
Dealer Response
Hi, we are disappointed to learn of your experience here at AutoNation Chrysler Jeep Arapahoe, but will take this opportunity to improve. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 900-0794 -- we hope to hear from you soon.
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