AutoNation Chrysler Jeep Arapahoe
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Dealership Service Review
service Rating
2012grand jeep cherokee
Written byon 10/16/2023
Dropped my jeep Friday night by roadside carrier and my jeep was not looked at until Wednesday of the following week. I then called and was told what my jeep needed. I told them I had an appointment to change my oil on that Wednesday. They said ok and my jeep was ready for pick up on Friday. This in my opinion is not good CS.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Nora Sutter on 10/19/2023
Dealer Response
Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (303) 900-0794 at your earliest convenience to discuss how we can turn this experience into a positive one.
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