AutoNation Chrysler Jeep Arapahoe
Dealership Service Review
Scheduled a diagnostic and dropped off my car at 8am on Wednesday. Was informed it would take 48 hours to run diagnostics. My car wasn’t even looked at until 2:30pm on Friday, which they looked at it for a total of 20 minutes and told me they couldn’t find anything wrong with my car. I spent $200 on a rental car for the service team to look at my car for 20 minutes and not help me. Now I have to pay for a real service team to look at it. Really terrible management and wish I would’ve never bought from AutoNation. Also replaced windshield wipers only for the front and not the back. Never got to the alignment. Just terribly run and need better mechanics to serve customers. Please stop signing everyone up for sixusXM, now I get spam emails every day from them. Focus on helping customers not free trials
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No