AutoNation Chrysler Jeep Arapahoe
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Written byon 03/03/2023
We dropped the car off on a Friday morning and was told it should be done on Monday. Never got a call or anything so on Tuesday tried to call and kept either getting the answering machine or an advisor that said they would transfer us to ours which never happened. Finally got a hold of someone on the next Friday and they said it would ready by the end of day on Monday. Monday came and no call. Finally on Tuesday we got a text saying our car was ready. Tried to call on Wednesday to pay over the phone so our daughter could pickup but couldn't even get anybody to do that. They our car for 12 twelve days and was never really told what was going on.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Gabi Porter on 03/08/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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