AutoNation Chrysler Jeep Arapahoe
Back to Service Reviews
Dealership Service Review
service Rating
Dealership broke my Jeep hybrid system.
Written byon 02/26/2023
Bring my jeep for a recall and it is returned without the hybrid system working, dealership did not even checked their work. I come back the week after and they say there is another recall and need to install a part that is on backorder. 2 months later, they do not have the part and my hybrid jeep is broken only working with gas now. They do not even know when the part will be delivered. I do not think they even care. Worst service ever.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Andy James on 03/02/2023
Dealer Response
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 900-0794 to discuss what we can do to help.
Report