AutoNation Chrysler Jeep Arapahoe
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Dealership Service Review
service Rating
Very bad experience
Written byon 02/02/2023
Firs, I waited 2 weeks in the line to even get to the service. Once I reached my place in the line the car was sittingn in the "internal line" for 4 days before it even got to thechician, and then it took them another 3 days to figure out the issue. After that they told me they need 10 days to order parts and put myself in the line again ... I was without a car for 1 week when my car was just sitting on their lot - they don't have loaners. This place is a joke. Stay away!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nancy Gorge on 02/05/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Jeep Arapahoe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 900-0794 -- we hope to hear from you soon.
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