AutoNation Chrysler Jeep Arapahoe
Dealership Service Review
Every time I go in there alone, they always try to rip me off but if i have my dad go in they say nothing. I went in about 2 weeks ago for a oil change that I have pre paid for there when I bought my car, and said to them that I think I have an oil leak that since they are changing my oil if they would look. Well turns out they looked at that and apparently so much other stuff telling me the oil change is going to be 1500 my front struts need to be replaced which will cost me 1300 my engine mounts need replaced which will cost me 2000 and my rear brakes need replaced which will cost me 500. So altogether 5 grand. I said no and left and went to a different dealer which ultimately none of that needs replacing except my back brakes which my dad can do for 40$ and then i can have mercedes do my oil leak for 600$. They really like to rip off young women and they truly tick me off. There labor rate is more than mercedes which is absolutely ridiculous my dad said when he went in there a couple weeks before the labor rate was not as much so i’m sorry but that’s ridiculous and I will not be coming back to this jeep.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No