AutoNation Chrysler Jeep Arapahoe
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Dealership Service Review
service Rating
Poor service department
Written byon 12/23/2022
For the third time in 3 years they have failed to complete the requested services for routine maintenance. I scheduled an appointment for my recall and despite making an online appointment was told I would have to wait up to 4 days to even get my van looked at. I was able to get the recall done without the maintenance the next day, but when I got my car back the heated seats were not working. I was able to find the problem and repair it, but this was the third time they had failed to make the requested repairs.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Shane Kelly on 12/28/2022
Dealer Response
Hi Justin, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (303) 900-0794. We'd appreciate the chance to make your experience a positive one.
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