AutoNation Chrysler Jeep Arapahoe
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Dealership Service Review
service Rating
Not a great experience.
Written byon 12/16/2022
Regarding the service department, I’ll be finding another place to take my Jeep. Not once have I had something fixed the first time, and never fixed 100%. My latest repair took three weeks with no offer of a loaner, and left me begging the service advisor for updates. I picked up my wrangler last night to find my headlights and fog lights not working. Car repairs are never fun, but my experience with this service department has been especially unpleasant.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Andy James on 12/19/2022
Dealer Response
Hello Josh, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 900-0794 to discuss what we can do to help.
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