AutoNation Chrysler Jeep Arapahoe
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Dealership Service Review
service Rating
Horrible Service!
Written byon 10/03/2022
Bought a car back in August, had a warning light come on and it took three weeks to get it in for service. Then, it took 3 days for them to actually look at it. After all of that, they couldn't reproduce the issue and charged us a $200 diagnostics fee! Beware of the service department and how the do business. Extended warranty and pitch of you can use any Autonation location is BS. They are all super busy and have a waiting list of 3-4 weeks...plus the time it sits before being looked at. Horrible service!!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Ash Scott on 10/09/2022
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Jeep Arapahoe take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 900-0794 -- we hope to hear from you soon.
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