AutoNation Chrysler Jeep Arapahoe
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S3 purchased, immediately needed 2500.00 in maintenance and repair
Written byon 04/07/2023
I purchased an Audi S3 from Auto Nation Arapahoe a few weeks ago. It immediately needed to go in for a 40,000 mile transmission and AWD flush that cost me $750.00 (this should have been done by the dealership as the interval for this repair is 40K miles and the car had just gotten over that). While the car was having that work done, they told me I needed a new water pump for $1700.00 (something a simple and quick inspection revealed). Both of these issues would have been caught with a simple vehicle inspection (the Audi shop I went to took 30 minutes to complete this inspection). AutoNation failed to perform these inspections and I am now out of pocket $2500.00 because of it. Unsatisfied is an understatement.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Neil Snied on 04/10/2023
Dealer Response
Hello Ryan, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 900-0794 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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