Heuberger Subaru

We had two issues with heuberger. First, the sales rep quoted us a trade-in value for our car that dropped by $1000 at closing. Second, Heuberger failed to complete paperwork for a promotion (two season ski passes to Copper Mountain). After 9 months and extensive discussions with Heuberger personnel, they magically produced an email that they purportedly sent to us to motify us of the ski passes. While we had received numerous other emails from Heuberger, this last email was not among them. Draw your own conclusions. We will never buy from these folks again.