Heuberger Subaru
Dealership Sales Review
Our local dealer was painful to work with. Wanted a particular model of Subaru and began shopping around online and widened search to Colorado Springs. E-mail and phone contact was quick, smooth and easy. Handled everything via e-mail, phone and FedEx. Got exactly the car I wanted, model, color, options, etc. Flew out 2 weeks later, began the drive home the same day. Well worth the experience and slight hassle of out-of-state. I interacted with Jim Adams, David O'Berto, Jims manager when Jim was tied up, and Mark Way during the presales and pre-delivery stages. All excellent, professional, prompt and fun to work with. On the day I flew in, Eric Wass gave me an excellent and very complete introduction to the car. He was very personal, impressive and professional. They even picked me up. I've even received 2 follow-up customer service courtesy calls from them in the 10 days after I was there to make sure everything is going well. They know how to make the experience very positive. This dealership is simply impressive and I will recommend them to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes