AutoNation Subaru Arapahoe
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Dealership Service Review
service Rating
Recall service that wasn’t even completed
Written byon 08/11/2020
They took the car very quickly. I actually had to chase after the lady to find out how long the work would take. They provided no option for transportation back to work (like 1.5 miles away). Then they left a message saying the car was complete. I arrived at the service center and it took 45 minutes to get the car. Pulling away the car had a rattle when turning left. Frustrated with this dealership I took the car to another Subaru service center who pointed out a loose part that was not re-secured, they secured the piece and I was on my way.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No