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AutoNation Subaru Arapahoe


9955 E Arapahoe Rd, Centennial, CO 80112 (map)
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Sales Rating
Recommend:
Yes (23) No (1)
Service Rating
Recommend:
Yes (6) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
2003 Factory Recall
Written by Ckitzes03 on 06/10/2017
updated 06/18/2017

Kayla was an excellent service representative. She was very helpful, communicative, and pleasant. She went above and beyond many times. She is the only reason I'd go back. Her manager and other team members can learn a lot from her skills. She should be recognized for her work, and service to the customer. She is a wonderful face for the brand and location. I was unhappy with the storage of my vehicle, and the resulting issues from it. Kayla made things right, and fixed the issue the resulted. One tip of advice! Treat the cars of your customers like you would want yours to be treated. We are not an ATM machine. We are hard working people like yourself. Kayla understood this, and is one of the only reason a positive review is happening.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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