AutoNation Subaru Arapahoe
Dealership Sales Review
It came time for my wife and I to purchase a new car. After doing our research, we decided a Subaru Forester was the best car for us. We went to the nearest dealer, AutoNation on Arapahoe, with the expectation to see what was available and to see how was the dealership. We had decided ahead of time that if either one of us was not comfortable with the dealership that we would go elsewhere. Arriving at the dealership, we walked through the inventory on the lot. Several salesmen approached us and asked if we had any questions. We replied that at the moment we had no questions. It was great that the salesman let us alone until we were ready to talk. Indicating that we were ready, salesman Seisho L. introduced himself and started answering our questions. He was very easy going and down to earth. After answering our questions, he suggested a test drive. There was a Forester available that was close to what we wanted so we went for the test drive. The Forester was more than what we expected so we were very happy with the vehicle. So we went forward with the sale. Seisho was very helpful taking us through the sales process totally without any high pressure tactics typical of many car dealers. We ordered a Forester and added a number of options. We only had to wait about two weeks for our Forester to come in. When it arrived, Seisho called us to arrange for picking it up. He had the car prepped and already to go when we arrived at the dealership. Tina R. in finance was also a pleasure to work with. She made the financing process a breeze. With the financing done, it was time to get the keys and take possession of the car. Seisho gave us a very in-depth overview of all of the car's features and helped setup the cellphone capability. Then we were off in our new 2014 Subaru Forester. We are very happy with the car and it has considerably exceeded our expectations. Our hats are off to Seisho, Tina and AutoNation Subaru for making the whole experience a very smooth, clean, no-pressure sale at an exceptionally good price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes