AutoNation Subaru Arapahoe

Buying my car through AutoNation Subaru was a three-star experience based on how we felt during and after purchasing our Crosstrek. Working with our salesman was great, but when we met with the financial representative to discuss warranties, things changed. After we declined the warranties being offered, the financial representative's demeanor shifted noticeably. He seemed upset, shuffling papers and typing on his keyboard aggressively. He also made claims that Subaru’s tech features often fail and that new cars are not guaranteed to last because they are not certified. This made us feel pressured and less confident in our new car’s technology features, putting us in an awkward position. AutoNation could improve in this area to ensure a more comfortable and positive experience for their customers.