AutoNation Dodge Ram Arapahoe
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Dealership Service Review
service Rating
Disappointed
Written byon 08/01/2016
I called and left a message with 3 different service advisors and did not get a response. After brining my truck in for service I requested that my wiper blades be replaced and they were not. There is a light out on my bed light hat I was not inform of during the so called "inspection". My air filter defiantly needs to be replaced and I was not asked if I would like to replace it There was work done on the interior in the cab and the passenger seat was not place back to its original location it was moved all the way forward. Now that is not a big deal but it just shows the lack of caring this dealership has for their customers
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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autonation on 08/02/2016
Dealer Response
We are deeply disappointed by your lackluster experience at AutoNation Dodge Ram Arapahoe. If you would be willing to give us another chance in the future, please reach out to our General Manager directly at (303) 578-6107. We would appreciate the chance to turn your experience around.
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