AutoNation Dodge Ram Arapahoe
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Dealership Service Review
service Rating
Oil change
Written byon 05/27/2023
Call to make an appointment on 05/20/23. They said the earliest would be 06/24/23. Then, he told me to go there and take it as a walk-in because it was just an oil change. I drove 20 minutes to get there. The person at the desk said they do not take walk-ins. He said " I can schedule it for monday". Then, I took it in on Monday and then they told me that I was scheduled for 06/24/23. Totally a waist of time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Andrew Newton on 06/02/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6107 to discuss what we can do to help.
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