AutoNation Dodge Ram Arapahoe
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Dealership Service Review
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Issue with vehicle I purchased
Written byon 05/23/2023
Bought a used cargo van and found leaks that were covered up that the dealership knew about and did not disclose them to Le before purchasing. When I brought it to their attention and tried to get them to look at it to tell me exactly the problem Tyler a manager refused to do nothing. Andrew the shop manager was awesome and friendly. Tyler was not just tried to make me feel like I was stupid by talking down to me and saying he will not even look into what the problem is.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Theo Sanders on 05/28/2023
Dealer Response
Hi Melissa, we are deeply disappointed by your experience at AutoNation Dodge RAM Arapahoe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6107 to discuss what we can do to help.
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