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AutoNation Dodge Ram Arapahoe


10743 E Arapahoe Rd, Centennial, CO 80112 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (14) No (3)
Service Rating
Recommend:
Yes (33) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
Stop Driving My Car/Over Priced Oil Change
Written by Denise on 10/29/2019

We brought our Charger SRT8 in for a simple oil change, a vehicle recall and I also wanted to see if our car needed an alignment. Well incredibly, we where charged $167.95 for that oil change. My husband has performed oil changes on our vehicle for the last 3 years and has spent around $35. Granted, you can purchase synthetic oil, which he uses, and normally spends between $22 and $30, then another $5 to $15 for a filter. We were charged $114.45 for 7 quarts of oil at AutoNation Dodge Ram Arapahoe. First of all, this is an outrageous price for oil which should of had chunks of pure gold floating in the bottle. My husband has never used more than 5 to 5 1/2 quarts of oil in my vehicle, but according to the chart it recommends to pour 7 quarts of oil. My Charger will not hold 7 quarts, but I'm still charged no matter what is used. Also, we always record miles and gas levels before any dealership works on our vehicles due to problems in the past. Sadly to discover, that AutoNation Dodge Ram on Arapahoe Rd test drove our Charger SRT8 long enough to burn up 1/4 of a tank of gas. This joy drive, was lengthy enough for the employee to delete my saved radio stations, connect his phone via Bluetooth and program his most popular music stations. Needless to say, I was not thrilled reselecting my stations for an overcharged oil change. Still after all of this, they did not check the alignment which is most important with winter right around the corner. I'm sure AutoNation Dodge is waiting for us to schedule another appointment just to be over charged once again. This is why we've stopped going to the dealer for ANY services. I rather allow a neighborhood mechanic complete all repairs on our vehicles because Dodge Dealers can't be trusted. We will not use this dealership ever again. AutoNation Dodge Ram on Arapahoe Rd gets NO STARS, but since they will not allow us to post unless we give it one star we had to give one star

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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