AutoNation Dodge Ram Arapahoe

Very frustrated with my whole experience with this company. I bought a Ram Promaster van from them back in May 2023. At the time of purchase, I was informed the power mirrors were not working and needed a new part for to be ordered and installed. Per the salesman, Bobby, the part was on backorder and would be available in 8 weeks or so, and I would receive a call when it was ready. I signed paperwork that I could return to the dealership for installation of this as part of the purchase agreement. It has now been two months since this, and I had not heard anything. I emailed Bobby twice to inquire about this and after 2 weeks with no response, I called and spoke to someone who was going to check and call me back, but a week later never did. I finally got in touch with someone today and was told they have no record of any part ever being ordered. That's very disappointing customer service and I am feeling lied to and ignored. I also got a bad vibe from this place when I bought my van and the finance person was rude after I declined an extended warranty. These people only want your money and once they have it, do not care about customer service.