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AutoNation Dodge Ram Arapahoe


10743 E Arapahoe Rd, Centennial, CO 80112 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (14) No (3)
Service Rating
Recommend:
Yes (33) No (3)
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Dealership Sales Review

4 out of 5 starssales Rating
They Tried
Written by Thoughtful Consumer on 09/05/2020

This is an amendment to my review of this dealership written 8/9/20. Since a new engine would cost more than what we had just paid for the car, and repairing the engine could easily cost as much, after a couple of weeks and with few good options, we decided to put in a used, similar mileage engine. Thankfully, after posting a review, this issue did reach the attention of the General Sales Manager who contacted me. AutoNation Dodge Ram Arapahoe then took more earnest action. The dealership offered to buy back the car (again, for less than my son bought it for, but for a better, more reasonable price than earlier), or help pay for the repair. With the repair initiated by then, the latter was the only option. The dealership offered to pay for 35% of the repair cost. Was that the proper split? Use your judgement. Was half the cost fair? The full cost? None of the cost? I would posit that AutoNation Dodge Ram Arapahoe paid 35% more than a lot of dealers would have paid. So I would say in a very difficult circumstance, AutoNation Arapahoe Dodge Ram did indeed try to help. I think it was the right thing to do, I appreciate their efforts, and I give them credit for caring enough to do so.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Christopher Garay on 09/09/2020
Dealer Response
Thank you for taking the time to leave a review for us at AutoNation Dodge Ram Arapahoe. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
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