Johnson Auto Plaza
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Dealership Service Review
service Rating
Warranty 2013 GMC TERRAIN
Written byon 04/28/2016
Brought it in knowing problem was Under warranty. I kinda felt I was treated as if I was stupid. I knew the rear main was blown and there was a Noise coming from the transmission. After 9 days the vehicle was returned. I had to continually explain where the noise was coming from. Over all the repair was completed And my rental was covered under The 100,000 mile warranty. I would have had to pay 380.00 for the rental other wise. I will not however bring this vehicle There if it's out of warranty. It would Cost me a fortune in rental fees just waiting for completion.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes