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Johnson Auto Plaza


12410 E 136th Ave, Brighton, CO 80601 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
DO NOT BUY USED VEHICLES OR GET SERVICE DONE HERE.
Written by Anna_W on 06/06/2018

We purchased a used 2013 Silverado from this dealership in April 2018. Not even 24 hours after we pulled off the lot, the check engine light came on for the O2 sensor and engine misfire. Took them a couple days to get in to servicing, kept the truck for a day, then returned it to us. 2 days later, the check engine light came on again for O2 sensor and engine misfire. We brought the truck back to be serviced AGAIN and spoke to the GM about our disappointment in the "inspection" they do on used cars before selling them. This time, we are told that one of the spark plugs was CRACKED IN HALF. How was this not caught the first time we took it in for servicing or through ANY of the inspections they do?? We don't believe they did ANY work on the truck the first visit and just cleared the code. We take the truck home after the GM assures us the issue is fixed and he has driven the truck himself to make sure there are no more issues. So we take the truck home once again and a few days later, the check engine light comes on AGAIN for multiple random misfires! At this point, we have lost all faith in the dealership and the GM (since at this point he is the primary one we are dealing with). We state we are bringing the truck back and do not want it anymore. Instead of reimburse us for our troubles, we spent $1,500 over the course of 3 weeks with only about 9 days of a working truck! Not to mention the driving back and forth to return and pick up the truck each time! We work very hard for our money and this dealership had no regard for our time, money and livelihood. Extremely disappointed in their business practices and would not recommend them to anyone until they get their Servicing and Used Car departments in order!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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