Fisher Honda

I did not purchase my Honda from this dealer (I just found a better deal elsewhere...three times) but regarding service, I have found them to be really good. I have to be honest and say that I dont take my car in there for regular maintenance (I have family that does it) but I do take it in when there is something that my family cannot handle. For example, I own a CR-V and my a/c compressor exploded and ruined my entire a/c system. There was nothing I could do to prevent this, and I actually believe (along with thousands of other Honda CR-V owners) that Honda should be doing a recall for it. That's another story. Anyway, replacing an entire a/c system can cost thousands of dollars. My quote was $4000. Needless to say I absolutely did not want to pay for that. The guys at this dealer talked with their regional rep who covered the majority of the cost. I was still irritated I had to pay for it in the first place, but after hearing stories from other Honda CR-V owners, this was a pretty good deal. When this dealer was fixing my a/c system, they did it faster than they originally estimated and were always professional, even when I was yelling at them about having the a/c compressor problem in the first place. A few months later, my family was changing my oil and could not get the oil filter off. I took it in to this dealer and they replaced it using the replacement filter I had purchased. They did not charge me for this, and they also gave me a free car wash. I was shocked that it took them 40 minutes to get this filter taken off and they were not charging me anything! I would think that this would be a prime scenario for them to either charge me for labor or make up some story about having to replace my entire oil pan or something. I probably would have believed them if they said that. During the entire service they were always very friendly and happy, which was good because it was first thing on a Monday morning. It really helped me start my day/week off right. Their waiting area also offers free wi-fi and they also have a shuttle if you need to go somewhere. I have taken my current vehicle and past vehicles to them for random other things and they were always fast, helpful, and professional.